bit288 Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and bit288 ("the Platform", "we", "us", "our") governing your access to and use of all services, games, betting markets, account features, and promotional materials available through the bit288 website and any associated applications or channels.

By creating an account on bit288, making a deposit, placing a bet, or participating in any game or promotion, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree with any part of these Terms, you must not use the bit288 platform.

bit288 reserves the right to amend, update, or replace these Terms at any time. Amendments will be communicated via notice on the platform or by email to the address registered on your account. Continued use of the bit288 platform following notification of any change constitutes acceptance of the updated Terms.

2 Eligibility & Registration

To register an account and use the bit288 platform, you must satisfy all of the following eligibility criteria at the time of registration and at all times during which your account remains active:

• You are at least 18 years of age. bit288 is strictly an adult-only platform and does not permit any person under the age of 18 to register, deposit funds, or participate in any game or betting market.
• You are accessing the platform voluntarily, for personal entertainment purposes only, and not on behalf of any third party.
• You are not a current employee, director, agent, or close relative of any employee or director of bit288 or any affiliated entity.
• You have not previously been self-excluded or permanently suspended from the bit288 platform under any prior account.
• You are registering only one account. Duplicate accounts are strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any balances held therein.

During registration, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, and a valid contact email address. bit288 will conduct age verification checks as part of the registration process. Providing false information is a material breach of these Terms and will result in immediate account termination.

3 Account Responsibilities

You are solely responsible for maintaining the confidentiality of your bit288 account credentials, including your username and password. You must not share your login details with any other person, and you must take all reasonable steps to prevent unauthorised access to your account.

bit288 will treat all activity conducted through your account as having been authorised by you. If you suspect that your account has been accessed without your authorisation, you must notify the bit288 support team immediately via live chat or email at [email protected]. bit288 will not be liable for any losses arising from unauthorised account access where you have failed to notify us promptly.

• You must keep your registered email address and contact details up to date at all times.
• You must not use any automated software, bot, script, or other non-human means to interact with the platform.
• You must not attempt to access another player's account under any circumstances.
• You are responsible for ensuring that your use of the bit288 platform complies with any applicable local laws or regulations in your jurisdiction.

bit288 reserves the right to request additional identity verification documents at any time, including but not limited to a copy of a government-issued identity document, proof of address, or proof of payment method ownership. Failure to provide such documents within the requested timeframe may result in account restriction or suspension.

4 Deposits & Payments

bit288 accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposit transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no maximum deposit limit; however, very large deposits may be subject to additional verification procedures.

Deposits are credited to your bit288 account balance in real time or near real time, subject to the processing times of the relevant payment provider. bit288 does not accept deposits made from payment accounts that are not registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension and return of funds.

• All deposits must be made from a payment method that belongs to you personally.
• bit288 does not charge fees on standard deposit transactions; however, your payment provider may apply its own fees independently.
• Deposits made in error cannot always be reversed once credited; contact support immediately if a deposit error occurs.
• bit288 reserves the right to request proof of payment method ownership before processing any withdrawal from an account.

5 Withdrawals

Withdrawals from your bit288 account may be requested at any time, subject to the following conditions: your account must be fully verified, your identity must have been confirmed, the payment method you wish to withdraw to must match the method used for deposits, and there must be no outstanding wagering requirements attached to bonus funds in your balance.

Withdrawal requests are typically processed within one hour for bKash and Nagad transactions. Visa and Mastercard withdrawals may take up to three business days depending on your card issuer. bit288 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times in individual cases.

• The minimum withdrawal amount is ৳500.
• Withdrawals will only be issued to payment methods verified as belonging to the registered account holder.
• bit288 reserves the right to request source of funds documentation for large or unusual withdrawal requests.
• Withdrawals may be delayed or suspended if an account is under investigation for suspected fraud, money laundering, or terms violation.
• bit288 will not be held liable for delays caused by third-party payment processors beyond our direct control.

6 Bonuses & Promotions

bit288 offers promotional bonuses from time to time, including welcome bonuses, reload bonuses, free bet credits, and seasonal promotions tied to events such as BPL cricket season, Eid, and Pohela Boishakh. All bonuses are subject to the specific terms communicated at the time of the promotion, including wagering requirements, minimum odds, eligible games, time limits, and maximum withdrawal amounts.

Unless otherwise stated, bonus funds must be wagered a minimum number of times before they become eligible for withdrawal. The specific wagering multiplier applicable to each bonus will be stated clearly in the promotion terms. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall take precedence.

• Bonuses are available to one account per person, per household, per IP address, and per payment method.
• bit288 reserves the right to withdraw, alter, or cancel any bonus or promotion at any time without prior notice.
• Any attempt to abuse a promotional offer — including through the use of multiple accounts, coordinated wagering, or deliberately low-risk betting patterns designed solely to complete wagering requirements — will result in forfeiture of the bonus and any associated winnings.
• Bonuses cannot be transferred between accounts or exchanged for cash outside of their stated wagering terms.

7 Betting & Gaming Rules

All bets and wagers placed on the bit288 platform — whether on cricket betting markets, live sports, slots, live casino tables, crash games, or any other product — are subject to the specific rules published for that product category on the platform. In all cases, the following general rules apply:

• All bets are final once confirmed. bit288 does not accept requests to cancel or amend a confirmed bet except in cases of manifest error.
• In the event of a technical error, system failure, or manifest pricing error, bit288 reserves the right to void affected bets and return stakes to the relevant accounts.
• Winnings from valid bets will be credited to your account balance promptly following settlement of the relevant event or game round.
• bit288 reserves the right to withhold payment and conduct further investigation where there is reasonable suspicion that a bet was placed with knowledge of a match outcome, or where irregular betting patterns are detected.
• Maximum stake and maximum payout limits apply to specific markets and will be displayed in the relevant betting interface. bit288 reserves the right to limit individual account stakes at its discretion.

For cricket betting specifically — including BPL, IPL, T20 World Cup, ICC Test matches, and bilateral series — all markets are governed by the official results declared by the relevant cricket board or tournament authority. In cases of rain interruption, match abandonment, or revised targets, the rules for the relevant format (DLS method for limited-overs cricket) will apply as communicated in the specific market rules.

8 Prohibited Conduct

The following activities are strictly prohibited on the bit288 platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Registering more than one account on the bit288 platform, whether under your own name or any alias.
• Using the platform for any money laundering activity, or depositing funds derived from any illegal source.
• Employing any software, algorithm, automated tool, exploit, or technical manipulation to gain an unfair advantage in any game or betting market.
• Sharing account access with any third party, or allowing any other person to operate your account on your behalf.
• Engaging in collusion with other players in live poker, live casino, or any other multiplayer game environment available on bit288.
• Attempting to reverse-engineer, decompile, or otherwise interfere with any aspect of the bit288 platform infrastructure.
• Making false or fraudulent chargebacks on deposits made to bit288 accounts.
• Using VPN, proxy, or other IP masking technology to circumvent access restrictions or to misrepresent your location.

9 Responsible Gaming

bit288 is committed to promoting responsible gambling behaviour among all players. The platform provides a range of tools designed to support players in maintaining control over their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits directly from their account settings. Once set, limits cannot be increased immediately — a cooling-off period applies to any request to raise a limit.
• Session Time Reminders: Players may configure session time alerts that notify them after a specified period of continuous play.
• Self-Exclusion: Players who wish to take a break from gambling may activate self-exclusion from their account settings. Self-exclusion takes effect immediately and can be set for periods of 30 days, 90 days, 6 months, or permanently. During self-exclusion, login access is disabled and all marketing communications are suspended.
• Reality Checks: Pop-up notifications during extended play sessions are available to remind players of the time elapsed and the total amount wagered in the current session.

If you believe that you or someone you know may be experiencing a gambling problem, we encourage you to contact the bit288 support team immediately via live chat or email. Players seeking external guidance are encouraged to look into resources provided by internationally recognised responsible gambling organisations.

10 Intellectual Property

All content on the bit288 platform — including but not limited to the website design, logo, graphics, text, game interfaces, software, and all associated intellectual property — is the exclusive property of bit288 or its licensed content providers, and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bit288 platform for personal, non-commercial purposes only. You must not reproduce, distribute, publicly display, modify, reverse-engineer, or create derivative works from any element of the bit288 platform without prior written consent from bit288.

Game titles, provider names, and associated content (including content from Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, Microgaming, and other partners) remain the intellectual property of their respective owners and are used on the bit288 platform under licence. bit288 makes no claim of ownership over third-party game content.

11 Limitation of Liability

To the fullest extent permitted by applicable law, bit288 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform — including losses of profits, data, goodwill, or other intangible losses.

bit288 does not guarantee that the platform will be available without interruption at all times. Scheduled maintenance, technical issues, or events outside our control (including network outages, payment provider downtime, or force majeure events) may result in temporary unavailability. bit288 will make reasonable efforts to minimise disruption and to notify players of planned downtime in advance.

• bit288 is not liable for any loss of data, winnings, or account access arising from a failure by the player to maintain the security of their account credentials.
• bit288 is not responsible for the content, availability, or terms of any third-party payment service used to fund or withdraw from a bit288 account.
• Where bit288 liability cannot be fully excluded by law, our total liability to you for any single event or series of connected events shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

12 Account Suspension & Termination

bit288 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or fraudulent registration information.
• Suspected money laundering, fraud, or other criminal activity.
• Irregular betting patterns or suspected use of prohibited software or strategies.
• Receipt of a chargeback from a payment provider.
• Account inactivity for a period exceeding 12 consecutive months without any login or transactional activity.
• Self-exclusion request submitted by the account holder.

Upon termination of an account for cause, bit288 reserves the right to forfeit any remaining balance. Where an account is closed due to inactivity rather than a Terms breach, bit288 will make reasonable efforts to return the remaining balance to the player's registered payment method following satisfactory verification.

You may close your bit288 account voluntarily at any time by contacting the support team. Voluntary account closure requests will be processed within 5 business days. Any pending bets at the time of closure will be settled according to the standard rules for the relevant market or game.

13 Amendments to These Terms

bit288 may amend these Terms & Conditions at any time. When material changes are made, bit288 will notify registered players by posting a notice on the platform and, where reasonably practicable, by sending a notification to the email address associated with your account. The revised Terms will display an updated "Last Updated" date at the top of this page.

Your continued use of the bit288 platform after the stated effective date of any amendment constitutes your acceptance of the updated Terms. If you do not wish to be bound by updated Terms, you must stop using the platform and contact support to request account closure before the effective date of the changes.

14 Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws applicable to the operational jurisdiction of the bit288 platform. The language of all proceedings shall be English.

In the event of a dispute regarding any bet, game outcome, transaction, or promotional award, you must contact the bit288 support team in the first instance. bit288 will endeavour to resolve all disputes fairly and promptly. If a dispute cannot be resolved informally through the support team, you may escalate the matter in writing to the bit288 management team via the contact details provided below.

bit288's decision on matters within its platform — including bet settlement, game round outcomes, and bonus eligibility — shall be final and binding, except in cases of demonstrated manifest error on the part of bit288.

15 Contact Us

If you have any questions about these Terms & Conditions, wish to raise a complaint, or need to contact the bit288 team for any other reason, please reach out through the following channel:

bit288 is committed to responding to all formal complaints and disputes within a reasonable timeframe. We value every player's experience on the platform and treat all communications with confidentiality and professionalism.